Starting with our superior customer service, we mean it when we say we'll go above and beyond. From shipping products immediately to going the extra mile for our customers, we're all about making your relaxation dreams come true. Picture this: a customer from a prominent family in New York (like the old, old money kind – think the Rockefeller family!), who prefers to remain anonymous, needed a chair urgently for her dad who was on his last days. We had it delivered on the same day, and the comfort it brought him in his final moments was priceless — the family didn't even think of returning the chair. We go the extra mile for everyone. Another heartwarming example is when Joanna, our owner, personally delivered a chair to Damian to meet his travel deadlines. And hey, it's not just about chairs – we started selling saunas all because a customer who was a Marine wanted one, and we made it happen.... We even had a Panasonic massage chair delivered via plane the very next day, just to earn his business. But that’s not all – we filed a waiver and sent chocolates to take the bad taste out of a customer's mouth once, and now we offer a $50 dollar credit for those rare moments when things don't go as planned. Oh, and did we mention that each person gets a personal video from the owner herself? We're all about making your experience the best it can be, even offering a 6-credit line to ensure you find your perfect relaxation oasis. At Wish Rock Relaxation, we're all in for you! We are dedicated to providing top-notch customer service, therefore our team of experts will assist you in selecting the ideal chair to suit your requirements and financial constraints. No more waiting on hold for assistance—we'll be your advocate with the manufacturer. Oh, and for those who need their chair ASAP, we've secured faster outside shipping options. From start to finish, we're here to make sure your online shopping experience is nothing short of amazing! Did you know that Wish Rock Relaxation is veteran and family-owned? Our founder is a proud alumna of the US Naval Academy and was among the first women to serve on warships. We take great pleasure in our military heritage and apply the same commitment to running our business. Along with simply relaxing, we want to promote a sense of community. We are committed to offering you the very best chair at the best price. Along with simply relaxing, we want to promote a sense of community. We are dedicated to offering you the best deal, particularly in terms of price. If you discover a better offer, call us with proof, and we'll either match or beat it (sorry, no Luraco). Enjoy free shipping within the contiguous United States – no hidden fees or surprises. For Hawaii, Alaska, and Canada, provide us with your address, and we'll work up a personalized shipping quote. We're lightning-fast when it comes to processing orders, usually within 48 hours. Please note that assembly is required, but if you need that extra touch, let us know about white glove delivery. It's an additional $250 + another week in the delivery time, but trust us, it's worth it! The icing on the cake is that there are no taxes, even in our home state of Colorado! Also, we're pleased to be a partner with Synchrony Bank's SatisFi platform, which provides up to 5 years of 0% financing, for individuals looking for financing solutions. Rest easy knowing your information is safe with our 256-bit encrypted site. We also provide the Norton Shopping Guarantee for identity theft protection, purchase guarantees, and a price guarantee. So, what are you waiting for? Dive into the real customer stories below, and let the proof speak for itself.